New device setup
Your new device, set up and explained.
We set up your new phone, tablet, computer or TV, move what matters from the old one, and show you the differences so it feels familiar from day one.
Included
- Unboxing and initial setup, with you entering your own passwords
- Moving contacts, photos, messages and apps
- Email, video calling and favorite apps
- Text size, sound and accessibility settings for comfort
- A short lesson on the new features you will actually use
Your control: we never keep your passwords, never make financial transactions for you, and explain important changes before making them.
Common questions
How much does new device setup cost?
Starting at $149. The final price depends on how many devices we set up and how much needs to be moved from the old device. We confirm the estimate before we start.
Will I lose my photos and contacts?
We plan the transfer with you before starting and check that your photos, contacts and messages arrived on the new device before we finish.
Schedule assistance
Ready for patient, in-home technology help?
New clients: $99 for your first visit of up to 90 minutes (regularly $149). Call, email or choose a time online.