Privacy

Privacy Policy

Solvedify HomeTech respects the privacy of clients and families who contact us for technology assistance.

Information we may collect

When you call, email or submit a visit request, we may receive your name, phone number, email address, city, preferred appointment time and a brief description of the technology help you are requesting.

What we do not need

Please do not send passwords, banking or investment information, Social Security numbers, payment card details, medical records or other sensitive personal information through our website forms or email.

How we use information

We use contact and request information only to respond to you, understand the requested service, coordinate scheduling, provide customer service and maintain reasonable business records.

Sharing

We do not sell personal information. Information may be processed by service providers that help us operate our website, email or scheduling tools when those services are enabled.

Retention and security

We keep information only as reasonably needed for customer service, scheduling, business records and legal obligations. We use reasonable administrative and technical safeguards, but no internet or email system can be guaranteed to be completely secure.

Your choices

You may contact us to ask about the contact information we hold about you or to request correction or deletion where reasonably applicable.

Contact

Questions about this policy can be sent to [email protected] or by calling (239) 293-6227.

Last updated: September 20, 2026.